The new little generator I got just broke! Less than 2 hours of test running time too! The pull handle assembly wound back on itself as I was trying to start it and jammed solid. A piece of plastic shot out when it jammed. I took the pull starter cover off an saw that a ring that attaches to the spring return had cracked a broken. I called the 800 service number in the shipping box and they said they would send over a brand new assembly. Still this is a pain for a brand new item.